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Here at ProjektRide, we rent out our in-house built Surly and Brothers bike packing bikes. These have been custom-built with care and attention to ensure you have an awesome and hassle-free time on your bike trip!
Frequently Asked Questions
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We will require your full name, address and any suitable form of identification such as a passport or a driver's license.
This will be collected in store when you come to collect the bike.
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Yes - you can come in store to hire a bike and can even pay with cash too! However, it would be best to call in advance to ensure we have a suitable bike for you to rent.
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We offer free quipment hire with a valid bike hire. You can see our range of equipment for hire here.
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We like to keep things simple here at ProjektRide, we don't take any form of security deposit.
If you happen to damage the bike, our insurance will cover it fully! We do ask for a valid passport document upon collection.
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If you are looking for a custom bike for your tour, please get in touch. We can do full custom-builds at a higher rental rate.
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We are happy to keep your belongings safe, including suitcases etc. whilst you are out in one of our rental bikes.
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You can pick up your bike as soon as the shop opens on your collection date. Please review our working hours here.
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You must return your bike before the shop closes on your return date. Please review our working hours here. Failure to do so in time may result in additional charges. Please see our Bike Hire Terms & Conditions
for more information. If you are returning your bike on a Sunday,
please add a note to your order with your number and your ETA return
date so we can arrange your drop off out-of-hours. -
You can cancel your bike hire at any time. Please contact us to cancel your booking.
If a cancellation is received within 5 days of your collection date, you will not receive a refund.
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Yes, depending on where and when you’d like the bikes dropped off, we may charge a small delivery fee. The best option is to get in touch with us, and we’ll do our best to make it work.








