Our opening hours are Mon - Fri: 09:00 - 18:30, Sat: 9:00 - 16:00 and closed on Sundays. However, if you would like a pickup/drop off on Sundays, please drop us a message, and we can organise a time on Sundays that suit!

Yes - you can come in store to hire a bike and can even pay with cash too! However, it would be best to call in advance to ensure we have a suitable bike for you to rent.

Yes! We offer a wide range of accessories, from bikepacking kits to helmets and locks. We’ll always do our best to accommodate your needs, and if we don’t have exactly what you’re looking for, we’ll help you find it. You can view the full list of available accessories below our hire bikes.

Cancellations received within 5 days of the scheduled hire booking date are non-refundable. Due to the high demand for our hire fleet, we cannot process refunds for late cancellations. You should submit any claim for lost hire fees to your travel insurance provider.

We kindly request that you treat our hire bikes and equipment with care.

We invest significantly in these products to ensure you have an excellent experience.

In the event of damage, please note that our insurance will cover the costs. Please ensure you bring a valid ID upon collection.

If you are looking for a custom bike for your tour, please get in touch. We can do full custom-builds at a higher rental rate.

We offer complimentary, secure storage for your personal belongings, including luggage and suitcases, during your rental period.

Our opening hours are Mon - Fri: 09:00 - 18:30, Sat: 9:00 - 16:00 and closed on Sundays. However, if you would like a pickup/drop off on Sundays, please drop us a message, and we can organise a time on Sundays that suit.

You must return your bike before the shop closes on your return date. Please review our working hours here. Failure to do so in time may result in additional charges. Please see our Bike Hire Terms & Conditions for more information.

If you are returning your bike on a Sunday, please add a note to your order with your number and your ETA return date so we can arrange your drop off out of hours.