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Insure Your Bike
Insure Your Bike

Frequently Asked Questions

Privacy Policy
Privacy Policy
  • Cookie Policy
    Terms of Service

    We will require your full name, address and any suitable form of identification such as a passport or a driver's license. Terms of Service

    This will be collected in store when you come to collect the bike.

    Refund policy
    Refund policy
  • Yes - you can come in store to hire a bike and can even pay with cash too! However, it would be best to call in advance to ensure we have a suitable bike for you to rent.Open cart

    Open cart
  • Hire

    We like to keep things simple here at ProjektRide, we don't take any form of security deposit.

    If you happen to damage the bike, our insurance will cover it fully! We do ask for a valid passport document upon collection.

    Bikes
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    Shop All New Bikes

    If you are looking for a custom bike for your tour, please get in touchHire . We can do full custom-builds at a higher rental rate. Road / Gravel / Touring Bikes

    Bikes
  • Hybrid / City Bikes
    Mountain Bikes

    We are happy to keep your belongings safe, including suitcases etc. whilst you are out in one of our rental bikes.

    Electric Bikes
  • New BikesKids Bikes

    You can pick up your bike as soon as the shop opens on your collection date. Please review our working hours See More here Frames.

    Shop by Brand
    Shop All New Bikes
  • Gloria Road / Gravel / Touring Bikes
    Trek

    You must return your bike before the shop closes on your return date. Please review our working hours hereHybrid / City Bikes . Failure to do so in time may result in additional charges. Please see our AmflowBike Hire Terms & Conditions
    for more information. If you are returning your bike on a Sunday, Mountain Bikes
    please add a note to your order with your number and your ETA return Velduro
    date so we can arrange your drop off out-of-hours.

    Electric Bikes
    Yeti
  • Ridgeback

    You can cancel your bike hire at any time. Please Frames contact us Brother to cancel your booking.

    If a cancellation is received within 5 days of your collection date, you will not receive a refund.

    Shop by BrandGenesis
  • See More

    Yes, depending on where and when you’d like the bikes dropped off, we may charge a small delivery fee. The best option is to GloriaEnigmaget in touch with us, and we’ll do our best to make it work.

    TrekFrog
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